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OVER £15

Easy Returns

14 Day Returns Policy

FREE UK SHIPPING ON ORDERS OVER £15

Refund Policy

Refund Policy for Rabaya by Rabia Amin Limited

We want you to be completely satisfied with your purchase from Rabaya by Rabia Amin Limited. If you are not satisfied for any reason, you may return the item(s) within [X] days of receiving your order for a refund.

To initiate a return, please contact our customer support team at [[email protected]] with your order number and details of the item(s) you wish to return.

To be eligible for a refund, items must be unused, in their original condition, and with all tags attached. Items that show signs of wear or damage may not be eligible for a refund. Please ensure that returned items are securely packaged to prevent damage during transit.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [X] business days.

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

We currently do not offer direct exchanges. If you wish to exchange an item, please follow the return process, and then place a new order for the desired item.

In the rare event that you receive a damaged or defective item, please contact our customer support team immediately at [[email protected]] for assistance. We will work to resolve the issue promptly.

If you change your mind about a purchase and would like to cancel your order, please contact us as soon as possible. If the order has not been shipped, we will process a refund. If the order has been shipped, the standard return process will apply.

For any questions or concerns regarding our refund policy, please contact our customer support team at [[email protected]].

This Refund Policy is effective as of 01.12.2023 and is subject to change without notice. Please check our website for the most up-to-date policy information.

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